
Parsimonious with complements, offering rare, but deeply gracious and unexpected expressions of appreciation. Subscribes to Christensen’s Innovator’s Dilemma: Companies succeeded when they “set up autonomous organizations charged with building new and independent businesses around the disruptive technology.”. Has extremely high potential new hires (one at a time) shadow him before assigning them to their leadership role. Compartmentalizes extremely effectively. Unconcerned with building consensus and promoting civility. Charming and capable of great humor in public. Eliminated recurring one-on-one meetings with employees, favoring small group problem-solving and decision making meetings. Extremely calm (outwardly) under pressure – “ice water runs through his veins”. Nonetheless, employees are loyal because of how much they are able to accomplish. Associates do not feel he directly invests in their professional or personal growth. Bezos focuses on hiring talent people. Rapid decision making, particularly on reversible decisions. Held a Saturday morning executive book club. One does not work with Jeff Bezos one works for him.
For example, filing business method patents despite acknowledging that such patents should not be allowed. Exploit the status quo for any possible advantage.Constantly studies and questions the management of the business.Relentlessly advocates for taking risks outside of Amazon’s core business. No one has long term job security, independent of prior contributions. Limited loyalty to and empathy for associates, including his direct reports.Introspective and methodical about everything in his life.“Work smart, hard, and long,” including on evenings & weekends. Boundless determination, perseverance, and persistence.Listens with full-attention, never giving the sense he is hurried or distracted.Prone to Steve Jobs-ian acerbic outbursts when efforts don’t meet his rigorous standards Fiercely competitive with a chess grand master’s view of the competitive landscape.Unwavering attention to- and knowledge of every detail of the business micro-manager.One technique for doing so is shifting ‘point-of-view’ to look at things in new ways. High IQ & problem solving / analytical ability.